Conclusion

It is clear that CommVault has implemented the use of information systems to advance its performance and stand out among competitors. As a data management and protection software company, CommVault values its customers and their data to ensure it is effectively managed and protected. The company focuses on integrity and works to eliminate any potential risks to a business, its data, and its workloads. In addition to addressing the customer’s needs, CommVault is a company that customers can trust which is proven by the growth the company has had over the years. 

At the core of CommVault, is its Customer Relation Management (CRM) system. A customer’s needs and protection are a top priority at CommVault which has contributed to the company’s success. Through the use of Salesforce, CRM for CommVault has become more efficient and effective in their everyday operations by managing and updating customer accounts, tracking sales activity, closing more deals, and forging better relationships with customers. Additionally, the company has been able to keep up with the technological advancements and requirements that contribute to its smooth operations and database management. 

Although CommVault is a very successful company and its system does not need to be changed, there are ways in which the company can improve. It is crucial for all departments to be interconnected in order to successfully meet the needs of customers. As the value of data continues to grow CommVault must keep up with the demand to protect data and adapt to future changes in technology, data, and customer demands. CommVault is a company with great integrity and reputation which will continue for the foreseeable future given their business strategy and use of CRM however, even great companies require adaptability over time.